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Mostrando postagens de abril 28, 2011

Column: Cultivate a Culture of Confidence

by Heike Bruch, Bernd Vogel One difference between winners and losers is how they handle losing. Even for the best companies and most-accomplished professionals, long track records of success are punctuated by slips, slides, and mini-turnarounds. Even the team that wins the game might make mistakes, fumble, and lag behind for part of it. That’s why the ability to recover quickly and get back on course is so important. Troubles are ubiquitous. Surprises can fall from the sky like volcanic ash and appear to change everything. New ventures can begin with great promise and still face unexpected obstacles, unanticipated delays, and critics that pop up at the wrong moment. That’s why I coined Kanter’s Law: “Anything can look like a failure in the middle.” Nothing succeeds for long without considerable effort and constant vigilance. Winning streaks end for predictable reasons: Strategies run their course. New competition emerges to take on the industry leader. Ideas get dusty...